Our store has an online help system that can answer your questions quickly! Just click on the links below:
Help! I forgot my Password; how can I find it?
To keep your basic information, name, email address, and phone numbers safe, your account is password protected. You can use any password over eight characters with at least 1 number.
We know how frustrating it is to forget your password, and we are working diligently to make it easier for you to reset it. The link below sends you an email immediately with a new password. These emails can sometimes be flagged as spam or are rejected by email providers. If you do not receive a password by email within a couple of minutes, check your junk mail folder. If the email is not there, either contact us through email or call us and we can reset your password for you.
Click here to have your password reset.
Payment Methods
We accept payment via Credit Card, PayPal or Venmo securely online! Your payment is processed at the time you place your order.
Picking Up Orders
We are not open to the public for shopping or tours.
We may offer local plant sales at the end of our main season, if we do
the information will be included in our Monthly Newsletters!
Making changes to your existing order
We are happy to make changes to your existing order as long as it has not been pulled for shipment.
Please call or email us ASAP with changes to your shipping date or additions to your order and we will do everything we can to accommodate your request!
Email us
Damaged Plants? Our Healthy Plant Guarantee
If your plants arrive looking damaged, the cause is typically due to extreme cold or hot temperatures. Please send us a photo and notify us within 48 hours of receiving, we will do everything we can to replace your plants or credit you for the order.
We care about security and privacy!
Be assured that all information about you that is sent to The Tasteful Garden is always kept completely confidential, and all transactions are done on a safe secure server to prevent access to your information by others. Your personal information and your email address are never sold to anyone.
Emails from us:
We scan all emails that are sent to you with the latest technology available. We hate junk mail as much as anyone and value our privacy as well. We promise that we will never send you any unnecessary email. Our purpose in collecting your email address is to (1) make the shopping cart easy for you to use, (2) log in to manage your account, and (3) make communication with you about your orders more efficient.
Payment Safety:
Payment by credit card or electronic check on our website is done with complete PCI-compliant software and security certification, and when you order online, we never see your credit card number. Our processing system uses encryption that protects your personal information and your card information.
The best way to guarantee safe ordering is to order online so that you are the only one who ever has your card number. No one at The Tasteful Garden has access to your credit card information.
We respect your privacy and ensure your security while shopping with The Tasteful Garden. If you have any questions email or call and leave us a message and we will get back to you ASAP! 678-818-9154
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